Efficient,
transparent & effective service delivery taking governance to doorsteps
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Udhampur: District Administration Udhampur has taken
several Information Technology enabled service initiatives, (ITes) which are
helping to deliver the public welfare services in an effective, efficient and
transparent manner.
District Administration has already bagged
the National award 2020 in e-governance by Government of India for launch of
“Sukoon” app, through which relief under disaster management has been disbursed
to the affected families within shortest possible time. Cases are being
processed on real time basis without physical movement of file from patwari to
tehsil office to DC Office. Speaking about the app, Deputy Commissioner
Udhampur Dr. Piyush Singla said, "All reports are submitted online and at
each level the officers get alerts for pending relief cases and concerned
officers process these cases on priority. Earlier a substantial time was
consumed in reporting and physical movement of files."
During the Covid-19 lockdown district
administration launched an E-Pass service for the patients who needed curfew
passes during the lockdown period. The objective of E-Pass system was to ensure
hassle free movement of patients for medical care. A total of 728 E- passes
were issued during the lockdown period. Udhampur administration had also
established a 24x7 control room with help desk number, 01992-272727, 272728 and
doctor helpline number, 94192-16042 in the district for any query.
In response of the UT Government's initiative
to bring back its people stranded in other States through special Shramik
trains and to de-board them at Udhampur Railway station from where they were
sent to their homes, District Administration designed a special app called
Transit Management Information System (TMIS) which helped to manage the
movement of passengers effectively with minimum wait time at the railway
station. TMIS helped in the district-wise allotment of buses and collection of
samples of passengers at sample collection centres. Over 15000 passengers have
been brought back through 21 special Shramik trains so far and sent to their
respective home districts.
To combat the spread of Coronavirus
(COVID-19) pandemic in the district, Udhampur administration has established 56
quarantine centres at different locations across the district and a Quarantine
Centre Management System app for management of these centres was also launched.
Similarly 600 teams engaged in door to door survey through Swasthya Nidhi app
were trained to conduct the survey of the whole district.
NIC is playing a pivotal role in managing and
providing all technical support for smooth running of the IT Enabled services
in the district.
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